Speaker: Colleen Goethals, MS, RHIA, FAHIMA

Denials are on the rise in healthcare. Health care administrators are making denials management a number one priority in 2024 and will continue into 2025. Twelve percent (12%) of hospital claims are initially denied costing health systems up to 2% of net patient revenue. Ninety percent (90%) of those claims are preventable yet facilities don’t take the time to respond or have the insight to do so. This presentation will share with the participants how to manage the denials; identify and address root cause(s); discussion of top trending denials; how to write successful appeal letters; and how measure success.

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