Vice President of the San Diego Branch
California Business Bureau Inc/Medical Billing Services

Years with CBB: 22
Healthcare Experience: 26

Tonya Richardson joined California Business Bureau Inc./Medical Billing Services in July 1998. CBB/MBS is a full service account receivables management company specializing exclusively to the Healthcare Industry. She has a broad range of experiences in her career; she has held positions as a Collector, Collection Supervisor, Branch Manager and currently as Vice President of the San Diego Office. Through these experiences she has developed a sound understanding for operational needs and delivering client service/sales needs and satisfaction. She has an astute knowledge for managing Medical Receivables. She is proficient in Account Flow Management with a keen ability to Manage Special Projects and a proven track record for delivering results. Tonya is well versed in Fair Debt Collection Practices Act, The California Rosenthal Act and Health Insurance Portability and Accountability Act and also has a clear understanding of HMO/PPO Billing, Workers Compensation Billing, and Self Pay Medical Receivables.

Tonya is the Region 4 President of the California Association of Collectors (CAC) and currently the Social Chairperson for the San Diego-Imperial Chapter of Healthcare Financial Management Association (HFMA). Through these associations, she became involved and concerned with legislative issues that have potential affect on the collection of healthcare accounts. She has attended meetings with state legislators in Sacramento to lobby for or against bills and potential legislation that have or would have likely impact on our business.

Tonya Lives in Poway, CA with her husband and together they have 5 children ranging in age from 9 to 23 years old. Her favorite pastimes are being outside watching her kids play sports, wine tasting with her husband and in her kitchen cooking. She is also training for her 10 th Susan G Komen 3-Day which benefits the Susan G. Komen for the Cure and National Philanthropic Trust Breast Cancer Fund.