The need for building relationships between the physician community and health systems grows as the regulatory environment calls for more interoperability and outcomes-driven healthcare become more prominent. Maximizing the time of marketing and outreach representatives is increasingly critical. Data-driven insights can help steer field personnel towards physicians and practices that indicate the most opportunity for improved relationships.

We look forward to seeing you at the next Western Symposium in Las Vegas from January 16-19, 2022. In the interim, we encourage you to participate in the numerous WRS, Region 10 & Region 11 virtual events to include monthly webinars and networking events. Information about the WRS hosted webinars can be found under the Education tab. Links are also listed below along with a link to the WRS Holiday Happy Hour. Information about Region 10 & 11 events can be found on the individual chapter websites.

Click Here to learn more.

Click Here to Register.

Navigating New 2022 CA Hospital Debt and Fair Billing Rules: How to be Compliant and Keep Patient Debt Revenue Flowing

Five associations join forces to offer this educational session covering new CA Health Care Laws AB 1020 and AB 532 THAT ARE ALREADY IN EFFECT AS OF JANUARY 1, 2022. In California, Patient Debt Collections are on hold as hospitals and their partner debt collection agencies are scrambling to get in compliance. The new laws have amended sections of the Health and Safety Code, as well as the Rosenthal Fair Debt Collection Practices Act, imposing new restrictions on hospitals and debt collectors alike, putting both parties in a real quagmire. Hospitals can’t assign or sell bad debt out to collections without first complying; debt collection agencies are prohibited from collecting hospital debt until their hospital clients comply. The laws require updates to hospital charity care policy, final notice requirements, and debt collection assignment policy. Don’t miss this important session to get the information you need to know about how to navigate these new laws and keep patient revenue flowing. IS YOUR ORGANIZATION READY?

Click Here to Register.

Click Here to Register.

This holiday season join healthcare finance and revenue cycle executives, physician leaders, and industry experts as they unpack upcoming regulatory changes and share best practices.

We will start our afternoon with a deep dive session focused on the upcoming Medicare Physician Fee Schedule, Inpatient and Outpatient Payment Rule changes, followed by the combined billing office perspective on the No Surprises Act and key activities needed for compliance.

We will conclude the education portion with our panel of experts from UCSD, Scripps, Sharp, Palomar & Vituity who will share best practices and how they have checked off their wish list for compliance on those key regulations.

Following our educational seminar, for those attending in person, jolly over to a holiday gathering with drinks, food & activities for networking and HO- HO- wHOle lot of fun at an impressive and unique conference venue, The Point in Mission Bay.

In the spirit of holiday giving, we will be running a Toy Drive. Please bring an unwrapped toy for donation that will benefit a local charity. Cash donations benefiting Rady Children’s Foundation will also be accepted. We look forward to seeing you!

Registration (In Person): 12:30 PM-1:00 PM

Education Seminar (Hybrid): 1:00 PM- 4:00 PM

Holiday Party (In Person): 4:00 PM- 7:00 PM

SAVE THE DATE: Outlook | Google

These Monday/Friday virtual events feature presentations on best practices as well as interactive sessions with real time Q&A.

SAVE THE DATE: Outlook | Google

SAVE THE DATE: Outlook | Google

These Monday/Friday virtual events feature presentations on best practices as well as interactive sessions with real time Q&A.

SAVE THE DATE: Outlook | Google

SAVE THE DATE: Outlook | Google

VA Claims are the forefront of most national newspapers today. MISSION Act, claims now processed through Optum, half the country still uses TriWest, Authorized and Unauthorized Care… does it make your head spin yet? In this webinar we will deconstruct VA claims and boil down some of the rhetoric into understandable language.

1. Discuss how we got to where we are and what the MISSION Act means.
2. Review some keys to success around submission and payment of VA claims.
3. Crystal ball predictions into what VA patients mean to the hospital revenue cycle in the future.

Speakers: Kirby Yawn, SVP, Solutions Strategy

Click Here for event flyer.

Click Here to register.

The Departments of Health & Human Services, Labor, and Treasury have issued an Interim Final Rule (IFR) implementing many of the requirements of the No Surprises Act, which takes effect January 1. This webinar will provide an overview of the key features of the Act, with a particular focus on when post-stabilization services are covered by the law, and the parameters for obtaining valid notice and consent from out-of-network patients.

Click Here to register.

These Monday/Friday virtual events feature presentations on best practices as well as interactive sessions with real time Q&A.

SAVE THE DATE: Outlook | Google

With rising out-of-pocket costs and unemployment at an all-time high, healthcare systems have seen an increase in uncompensated care. According to the American Hospital Association, since 2000, hospitals have provided more than $660 billion in uncompensated care to patients in their communities. In practice, it is a complex process to distinguish between bad debt and financial assistance. In this presentation, we will cover best practices in bad debt and charity recognition that can be applied to healthcare systems with varying financial conditions, payer mixes, geographic locations and non-profit vs. for-profit entities.

Learning Objectives:

1. Incorporate a patient-first, empathetic approach to your bad debt collections, including training and dialogue examples for your teams.
2. Discover propensity to pay, presumptive charity scoring and segmentation models and other technological innovations to ensure patients in need are receiving charity applications.
3. Learn how one organization increased settlement in full payments through discount program A/B testing its consumers, timing and messaging.

Click Here to register.

Join us for this informative lunch and learn webinar.

The Intelligence Revolution is upon us and WFH has become a standard. The industry is being inundated with new models, new companies, new products, new partnerships and new acronyms; like AI, NLU, ML, RPA, CV and NLP. Oftentimes when hospitals are hearing about this technology for the first time they leave the meeting feeling confused and overwhelmed. The technology is real and the application of it is growing. In this webinar you will get an understanding of some of the technoligies driving the intelligence revolution and learn how organizations are applying the technology and re-imiganing their human capital strategy.

Lunch: $10 GRUBHUB Code (Redeemable information to be sent out day of webinar.)

Click Here for event recording.

Click Here for event presentation slides.

Click Here for event flyer.

For over 50 years CAHAM has provided support and superior resources to the healthcare admissions industry, preceding all other state and national groups. Now more than ever before, CAHAM is proud to serve as your premier professional association and your best link to the vital information available to professionals in the healthcare industry. From scheduling and pre-registration to collections and denials management, CAHAM brings you the most intensive educational line-up provided to date and is pleased to have one of the finest conference locations available.

Assist your CAHAM Board in conference planning and save money by registering ASAP! Food and conference accommodations must be confirmed a minimum of 30 days in advance. Help us to accommodate all attendees efficiently by registering timely.

CAHAM 2021 room rate is available 1 days pre and post conference.
Book your hotel today by clicking here or contact Red Rock Casino Resort and Spa directly by phone at (702) 797-7777 and reference “CAHAM 52nd Annual Conference”.

Event Date: 8/15/2021 – 8/18/2021
Event Time: 8:00 AM – 4:30 PM Pacific

Click Here to learn more.

In this session, we will frame the payment challenges patients and providers are experiencing in the current environment. Some of these challenges stem from the recent COVID-19 pandemic and high deductible plans which are placing increasing financial pressure on patients. Other challenges are a result of patients struggling to understand their benefits or are surprised by the amount due after care. And others are a result of patients becoming confused by their medical bills, not knowing what payments are due, when they are due, or how to pay. We will explore strategies that enable providers to meet patients at their point of need. Summit Healthcare Regional Medical Center, located in Northern Arizona, and Monument Health, in South Dakota, will share best practices and lessons they have learned to engage patients during pre-service, point of service and post-care.

Learning Objectives:

1. How to incorporate estimates and pre-service patient communications into your patient payment strategy.
2. How a patient payment strategy can positively impact patient collections and reduce bad debt.
3. How providers can leverage patient payment plans to drive increased patient satisfaction, while lowering AR.

Click Here to learn more.

We are back! With California now open, we are excited to host our first in person Summer Social. Join us for an evening of reconnecting.

Limited capacity, register by August 06, 2021. Event will be held outdoors.

HFMA Members: Free, must be registered (includes one drink per person and appetizers)

Important Notice Regarding COVID-19: Please note any interaction with the general public poses an elevated risk of being exposed to COVID-19. We encourage you to follow state and local restrictions and guidance. For more information regarding California’s COVID guidance click here.

Click Here to Register. | Click Here for info.

These Monday/Friday virtual events feature presentations on best practices as well as interactive sessions with real time Q&A.

SAVE THE DATE: Outlook | Google

Click Here to learn more.