may, 2021

14may12:30 pm1:30 pmMay Western Region Symposium EducationWebinar

Event Details

Optimizing Patient Collections in Times Like These

During economic downturns such as the Great Recession in the last decade, as well our current situation brought on by the pandemic, patients already struggling with high out-of-pocket healthcare costs find it even more difficult to pay their medical bills. In times like these, how can healthcare providers minimize the negative impact to self-pay collections while maintaining positive patient relationships? With real-life examples and supporting data, Scott Purcell, ACA International’s current president and president of Professional Credit, reviews five key strategies for optimizing patient collections while ensuring there is no negative impact on the patient experience.

Learning Objectives:

  1. Learn the financial impact of the accuracy of various data elements.
  2. How to train your staff for more collaborative patient financial discussions.
  3. Discover new ways to tailor communication and the best engagement technology on the market today.
  4. Understand the value of long-term financial engagement during economic downturns.

Click Here to learn more.


(Friday) 12:30 pm - 1:30 pm

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